Home Privacy Policy
This Privacy Policy governs the manner in which our website (“Site”) collects, uses, maintains, and discloses information collected from users (each, a “User”) of our online expert-assisted income tax return filing service for India and the US. This privacy policy applies to the Site and all services offered by us.
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number, PAN (for India) or SSN (for the US), and tax-related information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site-related activities.
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users’ means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
We may collect and use Users’ personal information for the following purposes: To provide expert-assisted income tax return filing services for India and the US
To personalize user experience
To improve customer service
To process payments and provide billing information
To send periodic emails related to the service and other related information.
We adopt appropriate data collection, storage and processing practices, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information and data stored on our Site.
We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may also share information with third-party service providers who assist us in operating our business, processing payments, or providing related services.
We will disclose your personal information where required to do so by law or subpoena, or if we believe that such action is necessary to comply with the law, protect our rights, or defend against legal claims.
We have the discretion to update this privacy policy at any time. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
By using this Site and availing our expert-assisted income tax return filing services for India and the US, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site or avail our services. Your continued use of the Site and services following the posting
We accept payments through various payment methods, including credit cards, debit cards, and bank transfers. By making a payment through our website, you agree to our payment terms and conditions. If your payment is successful, we will provide you with a confirmation of your order by email. If your payment fails, we will notify you by email and give you the opportunity to correct any errors in your payment information.
If your order fails for any reason, we will refund your payment within 72 hours. If you are not satisfied with our services, please contact us and we will work with you to resolve the issue.
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